Minit Maids - Services

Kitchen Range top/front/sides Refrigerator, dishwasher, etc. exteriors generally cleaned Microwave inside/out Counters scrubbed/sink scoured, dried & polished Cabinet exteriors generally cleaned Tables & chairs cleaned Floors vacuumed/mopped				Dusting/Vacuuming Dry dust/polish all sides of furniture Dust/clean mirrors & picture frames Dust ceiling fans & vents Dust light fixtures Glass tables/TV fronts Clean under cushions/fluff pillows Organize within reason Vacuum carpet (moving light furniture only) Vacuum walk-in closets Ceiling fans
Bathrooms Scouring of sinks, tubs, showers & tiles Commode cleaned and disinfected All fixtures are cleaned & polished Floors and baseboards washed on hands & knees Counter tops scrubbed, dried & polished Cabinet exteriors generally cleaned Soap dishes/bottles/mirror trays & nik naks cleaned All surfaces are sanitized				Overall Home Cobwebs removed/baseboards dusted Blinds dusted with microfiber cloth or a feather duster All hard floors - vacuum/dry damp mopped Carpets vacuumed Clean entry storm door Collect/remove all trash Use air freshener *Make beds with fresh linens ($3.00/bed not contracted in job) Unmade beds made up @ no extra charge
DEEP CLEAN - General Clean plus the following options: Cabinets washed top to bottom Woodwork, moldings, window sills hand washed Ceiling fans hand washed where reachable Picture glass wet cleaned Carpet edges vacuumed with canister vacuum Plantation shutters hand washed/blinds vacuumed Refrigerator/oven interior Fireplaces swept out/glass doors cleaned Sweep garages/porches/stoops Mirrored walls				Special Requests Vacuum upholstered furniture No polish used on all or selected furniture No air freshener The use of 1-2 of your selected products The use of your bleach product for mildew *Jobs usually not performed by Minit Maids: Laundry, dish washing, excessive clutter, moving heavy furniture & appliances, pet accidents

Payment Policy

We require payment on the day of service. We prefer checks but also accept all major credit cards, checks, online bank pay or cash. *$30.00 will be charged for any returned checks. Minit Maids does not bill at this time.  We will ask for your credit card if you miss two cleanings without payment.  There are times you might forget to leave payment and that will enable us to run your credit card for that visit only.

Lock-Out and Cancellation Policy

We know our clients expect good service and reliability, expectations met consistently by Minit Maids.  We will often turn down business rather than disrupt a regularly scheduled customer.  In exchange, we must request that you provide us with a minimum of one business day advanced notice, preferably 2 days.   IF YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT FOR ANY REASON.   (Monday clients call before noon on the previous Friday)  Our business number (704) 367-9931, is available to you at all times.  Failure to provide adequate notice will result in a $50.00 late cancellation fee.  After the first incident, if the team arrives at your home and you have forgotten to leave the door open, leave a key or the team is sent away without cleaning for any reason, you will be charged 50% of your regular cleaning cost.  This fee is necessary to help cover the loss of income to our employees!  To prevent additional charges, many of our customers entrust us with a key to their home, a responsibility we take very seriously.

Cancel Fee Policy

1. $50 fee - less than one business day notice ( 2 business days +preferred)

2. 50% of regular cleaning cost - when team arrives and we cannot gain entry or sent away for the scheduled day of service.  IF we can return the same day we the charge  $35.00 for the return trip charge.

TOTAL SATISFACTION GUARANTEE POLICY

If you are not satisfied with your house cleaning, call within 24 hours and we will be glad to re-clean the problem area(s) at no cost. Refunds are not available.

Viewer gets surprise cleaning with PROXI products